Privacy Policy

This Privacy Policy provides information on how Movers Against Domestic Violence manages personal information collected; including personal information collected through their website at https://www.movers.org.au

Movers Against Domestic Violence realises the importance of ensuring that personal information held by the company is treated confidentially and is committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the federal Privacy Act 1988.

What is Personal Information?

‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Collecting personal information:

Movers Against Domestic Violence will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

Use and disclosure of personal information.
Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us. Personal information may need to be disclosed to external service providers engaged by Movers Against Domestic Violence in order for those service providers to fulfill their service obligations to the firm. For example: IT service providers who assist in managing Movers Against Domestic Violence’s servers and networks may need to access client data in order to maintain the servers and networks; Where personal information is disclosed to an external party, Movers Against Domestic Violence will take steps to ensure that the external party treats such information confidentially and in accordance with the federal Privacy Act 1988.

Receiving Communication If you have registered through our website to receive email communications from us, we may use your contact details to send you newsletters, marketing emails or invitations to Movers Against Domestic Violence seminars or events, which may be of interest to you. However, you may at any time opt out of receiving such materials by emailing us at admin@movers.org.au or simply ‘unsubscribing’ from our email list via the link at the bottom of the email we have sent. If you do send us a request to have your details removed, we will remove your contact details from our distribution lists.

Accessing and Correcting Personal Information.

You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal. If any personal information we hold about you is not accurate, complete or up to date, please let us know and in most cases, we will use all reasonable efforts to update the information.

Personal information security.

Movers Against Domestic Violence is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

Changes to our privacy policy.

From time to time it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website
Problems or queries regarding our privacy policy Queries relating to the Privacy Policy, or any problems or complaints may be sent in writing to either Movers Against Domestic Violence at either 84 Cook St, Forestville NSW 2087 or admin@movers.org.au

Refund Policy

Membership

Memberships can be cancelled at any time. Membership fees are normally non-refundable but if you have made an error in your membership selection or change your mind about joining Movers Against Domestic Violence, please email us at admin@movers.org.au.

Donations

Due to the nature of charity donations, refunds are given at the discretion of our management. Please make sure that the amount you enter is the amount you wish to give. In the event of an incorrect amount being entered, or if the donation is made accidentally or there is an extremely unusual circumstance, please email us at admin@movers.org.au. We will review the request and respond. We will refund if there was a system error with the donation processing. If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded and destroyed.